Privacy Policy

1.0 Introduction

Garreco, LLC. (“Garreco”, “Garreco Dental”, “we”, “our” or “us”) owns and manages the Garreco.com website (the “Website”), which is hosted in the United States. We want you, the visitor (“you” or “your”) to this site, to understand how we may collect, use and share data about you. This Privacy Policy below identifies what information we collect, and for what purposes it is used.

We recognize the importance of our readers’ privacy. We believe that privacy is an issue of trust and strive to manage your personal information in a fair and respectful manner. This policy describes:

  • How and why we collect your personal information
  • How we use and protect your information
  • When and with whom we share your information
  • The choices you can make about how we collect, use, and share your information

2.0 What kind of information does Garreco collect?

We collect personal information about you when you register to use our Website, subscribe to a newsletter, make a purchase, or fill out a form. We limit the amount of personal information collected to that required to support our specific purpose in requesting it. The following are some examples of the ways in which we may collect information from you:

2.1 Forms

We collect personal information from you (such as name, email, and contact information) on the Website forms for purposes of responding to inquiries.

2.2 Email Opt-In

We collect personal information (such as name and email address) from you when you choose to receive Garreco Dental email updates.

2.3 Catalog Download/Sample Request

We collect personal information from you (such as name, email, and contact information) on the Catalog Download and Sample Request forms for purposes of responding to requests.

2.4 IP Addresses

When you visit the Garreco Dental Website, we may collect the IP (“Internet Protocol”) address connected to your computer (or the proxy server you use to access the World Wide Web), your computer operating system, the type of browser you are using, mobile device operating system (if you are accessing garreco.com using a mobile device), as well as the name of your ISP (“Internet Service Provider”) or your mobile carrier. We may use this information to analyze overall trends to help improve the site. We do not share with third parties, the linkage between your IP address and your information on the Website, unless required by law to do so.

2.5 Order Information

When you make a purchase from our eCommerce store, we collect personal information such as your name, billing and shipping address, email address, phone number, and payment information. This information is used to process your order and communicate with you about your purchase.

3.0 For what purpose does Garreco collect my information?

Garreco uses your information to offer and provide you with products and services and to support our core business functions. These include internal business processes, marketing, fraud prevention, and other correlated functions. Some examples include:

  • To fulfill your requests for information and communicate with you about those requests
  • To process and complete your purchase transactions and communicate with you about your orders
  • To help us improve and customize our service offerings, websites, and marketing
  • To send you information about our products, services, and promotions
  • To protect the security or integrity of our business

To accomplish these purposes, we may combine personal and non-personal information we collect online with offline information, including information from third parties. We may transfer or disclose your information with our affiliated companies for these purposes.

4.0 Does Garreco share my information with third parties?

We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

4.1 Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

5.0 What are cookies and how does Garreco use them on its site?

We may use “cookies”. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

6.0 How can I access or change my personal information, withdraw my consent, or make inquiries in relation to this Policy and Garreco’s privacy practices?

Garreco takes reasonable steps to keep your personal information accurate and complete. You may opt out of email marketing communications from us at any time by following the unsubscribe link in the communication and removing yourself from our list. You may update your communication preferences by speaking with a Garreco Customer Service representative at 800-334-1443 during office hours, Monday-Friday 8 AM-5 PM CST, or by emailing info@garreco.com.

Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes, such as customer service, product information, service or reminder notices, or recalls. We may also need to contact you via email with questions or information regarding your order, such as regarding order status, shipment, or refunds.

7.0 How long is personal information retained and how is it secured?

We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements. All Personally Identifiable Information (PII) is stored on a secured server.

8.0 Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur we will notify you via email within 72 hours.

9.0 Children and Minors

We do not knowingly collect personal information from children under the age of 13. Children may not use the Garreco Dental Website, and we request that children under the age of 13 not submit any personal information to the Website.

10.0 Changes to This Privacy Policy

We may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way we handle your information, or in this Privacy Policy document itself, we will display a conspicuous notice on the Website and/or send you a service email. By you using our Service after we provide notice of changes, you consent to the changed terms or practices.

11.0 How to Contact Us

If you have questions or comments about this Privacy Policy, please email us at info@garreco.com.

Or, by post:

Garreco, LLC. PO Box 1258 Heber Springs, AR 72543